NIVOFA currently ships products within the United States.
Order Processing
Orders are generally processed within 3–5 business days after payment confirmation.
Orders are normally prepared for shipment after payment has been successfully authorized.
Processing may take longer during weekends, holidays, high-volume periods, or circumstances beyond our reasonable control.
Shipping Time
After an order has been shipped, estimated delivery generally takes 5–10 business days.
Delivery times may vary depending on the destination, carrier operations, weather, holidays, and other circumstances outside our control.
Shipping Carriers
Depending on the order and destination, shipments may be handled by:
- USPS
- UPS
- FedEx
The carrier used may vary depending on the shipping address and available shipping service.
Shipping Address
Customers are responsible for providing an accurate and complete shipping address during checkout.
NIVOFA is not responsible for delays or additional costs caused by an incorrect or incomplete address provided by the customer.
Delivery Delays
If a package is delayed, customers should first check the available tracking information.
If the package appears significantly delayed or there is a delivery issue, customers may contact us at:
Damaged Packages
If a package arrives visibly damaged, customers should document the condition of the package and product and contact NIVOFA as soon as reasonably possible.
Contact
NIVOFA LLC
13297 E 350TH AVE
MASON, IL 62443
United States
Phone: +1 (872) 284-6706
Email: isaacrobertson@nivofa.com