NIVOFA LLC respects your privacy and is committed to protecting personal information collected through our website.
1. Information We Collect
When you browse our website, place an order, contact us, or otherwise interact with our services, we may collect information such as:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order and transaction information
- Website usage information
- Information voluntarily provided when contacting us
Payment information may be processed by third-party payment providers. NIVOFA does not intentionally store complete payment card numbers or CVV security codes on its own systems.
2. How We Use Information
Information may be used to:
- Process and fulfill orders
- Arrange shipping and delivery
- Process returns and refunds
- Respond to customer inquiries
- Provide order-related communications
- Maintain and improve our website
- Prevent fraud and unauthorized transactions
- Meet legal and regulatory obligations
3. Payment Processing
Payments may be processed through third-party payment providers that maintain their own privacy and security policies.
Payment providers may process payment information according to applicable security standards, including PCI-DSS requirements.
4. Shipping and Service Providers
We may share necessary information with service providers that assist with payment processing, order fulfillment, shipping, website hosting, customer support, fraud prevention, and related business operations.
These providers receive only information reasonably necessary to perform their services.
5. Cookies
Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and improve the customer experience.
Customers may adjust cookie settings through their browser.
6. Data Retention
Order and transaction-related information may be retained for up to 7 years after an order has been completed, where required for accounting, tax, legal, fraud prevention, or legitimate business purposes.
Other information may be retained only for as long as reasonably necessary for the purposes described in this policy.
7. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.
California residents may have additional rights under applicable California privacy laws, including the right to request information regarding the collection and use of personal information and to request that personal information not be sold or shared where applicable.
To submit a privacy request, contact:
9. Do Not Sell or Share My Personal Information
Where applicable under California law, California residents may request that their personal information not be sold or shared for certain purposes.
Requests may be submitted by contacting:
10. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact
NIVOFA LLC
13297 E 350TH AVE
MASON, IL 62443
United States
Phone: +1 (872) 284-6706
Email: isaacrobertson@nivofa.com